PRIVACY NOTICE


Last updated February 11, 20231

Privatech Garden LLP ("we," "us," "our" , “Privatech”) is committed to protecting your privacy and ensuring a secure and transparent user experience. This Privacy Policy outlines how we collect, use, store, and share your personal information when you use our suite of SaaS productivity applications, which include Cloud Word, Cloud Spreadsheet, Cloud Drive, Cloud Image Editing, Calendar, and other related services (collectively, "Privatech Services").

By using our services, you agree to the collection and use of information in accordance with this policy. If you do not agree with the terms outlined below, please do not use the Privatech Services.

1. Information We Collect

When you use Privatech Services, we may collect the following types of information:

A. Personal Information

  • Account Information : When you create an account with us, we collect personal details such as your name, email address, and password.
  • Profile Information : If you choose to provide additional details, such as your profile picture, preferences, or contact information, this information will also be collected.

B. Usage Information

  • Service Activity : We collect data about how you use our applications, such as document creation, editing, file uploads, and other interactions within the apps.
  • Device and Log Data : Information about the device you use to access our services, including device type, operating system, IP address, browser type, and usage logs.

C. Content Information

  • Documents, Spreadsheets, Files, and Images : Any files or content you upload, create, or store using Privatech Services are stored on our secure cloud infrastructure. This includes text documents, spreadsheets, images, calendar events, and any other content generated or shared within our apps.

D. Communication Information

  • Support Requests and Feedback : If you contact us for customer support or provide feedback, we collect the information you provide, including any communication exchanges, for the purpose of addressing your needs.

2. How We Use Your Information

We use the information we collect to:

  • Provide and improve our services : To deliver, maintain, and enhance the functionality of the Privatech Services.
  • Personalize user experience : To tailor the services based on your preferences and activity.
  • Communication : To send you important updates, alerts, and customer support communications.
  • Analytics : To analyze usage trends and improve the performance and features of the services.
  • Security : To ensure the security of your account and protect against unauthorized access or misuse.

3. Data Retention

We retain your data for as long as your account is active or as needed to provide you with the services. If you choose to delete your account or request data deletion, we will retain certain information as required by law, for audit purposes, or to resolve disputes.

4. Data Sharing and Disclosure

We do not sell, rent, or trade your personal information. However, we may share your information in the following circumstances:

  • Service Providers : We may share data with third-party vendors or service providers who help us operate the Privatech Services, such as cloud hosting providers, customer support services, or analytics platforms. These third parties are obligated to protect your information and are only permitted to use it to perform services on our behalf.
  • Legal Compliance : We may disclose your information if required to do so by law, regulation, or legal process, such as in response to a subpoena or court order, or to protect the rights, property, or safety of Privatech, our users, or the public.
  • Business Transfers : In the event of a merger, acquisition, or sale of all or a portion of our business, your information may be transferred to the acquiring company.

5. Security of Your Information

We employ a variety of security measures to protect your information, including encryption and secure access controls. However, no method of transmitting data over the internet or electronic storage is completely secure. While we strive to protect your personal data, we cannot guarantee its absolute security.

6. Your Choices and Rights

You have several rights and options regarding your personal data:

  • Access and Correction : You can access and update your personal information by logging into your account.
  • Data Deletion : You can request the deletion of your account and data through the account settings or by contacting our support team. Please note that certain information may be retained for legal or business purposes.
  • Opt-Out of Communications : You may opt out of receiving marketing emails by following the unsubscribe instructions included in such communications. You can also adjust your communication preferences in your account settings.

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to improve your experience, provide personalized features, and analyze the performance of our services. These technologies may track your activity within the Privatech Services, including which features you use and how often you access the applications. You can manage your cookie preferences through your browser settings.

8. International Data Transfers

If you are accessing the Privatech Services from outside of the country where our servers are located, your data may be transferred to and stored in countries that may have different data protection laws. By using our services, you consent to the transfer of your data to such locations.

9. Children's Privacy

The Privatech Services are not intended for children under the age of 13. We do not knowingly collect or solicit personal information from children. If we learn that we have collected personal information from a child under 13, we will take steps to delete that information as soon as possible.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When we make significant changes, we will notify you by posting the updated policy on our website or through other appropriate means. Please review this policy periodically for any updates.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Privatech Support Team
Email: privatechindia@gmail.com
Address: Hatkhowapara, Azara Guwahati Azara Kamalpur Block Kamrup, Assam, 781017 India